Account creation fails

Account help, in-game issues, bug reports, and questions for staff.
Jenia
Posts: 2
Forum Reputation: +0 / -0

Account creation fails

Post#1 » Sat Oct 03, 2026 9:30 am

Everytime i attempt to create a new account, it fails with "custom.email_exists".

I dont know what i can do, it rejects every email i have attempted with so far, what to do ?

I am using gmail for this like [email protected] if thats any help at all.
+1 / -0

Jenia
Posts: 2
Forum Reputation: +0 / -0

Re: Account creation fails

Post#2 » Wed Oct 07, 2026 6:26 pm

I got a response from gm, in case others experience the same issue.

Hi, the account ******* was never created, which is why no emails arrived. Each email inbox can hold up to 2 accounts, and yours already has 2.
Addresses with +something or extra dots count as the same inbox. To make *******, sign up with a different email inbox, choose a new forum name, and use a password of 8 to 15 characters. If it still fails, reply with the exact error message.
+1 / -0

Who is online

Users browsing this forum: No registered users and 1 guest