account closed

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Kerobseep2
Posts: 2
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account closed

Post#1 » Mon Oct 19, 2026 7:06 pm

Hello, good day/evening. I noticed today that my accounts have been closed. I do not use bots, I do not cheat—I simply play the game, and I enjoy this server just as I enjoyed Turtle-WoW. My question is: could you please tell me why my accounts were closed?
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Defiant
Posts: 366
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Re: account closed

Post#2 » Mon Oct 19, 2026 10:03 pm

Kerobseep2 wrote: Mon Oct 19, 2026 7:06 pm Hello, good day/evening. I noticed today that my accounts have been closed. I do not use bots, I do not cheat—I simply play the game, and I enjoy this server just as I enjoyed Turtle-WoW. My question is: could you please tell me why my accounts were closed?
Just to confirm, when you log in it actually says banned, right?

Just the way you said account closed, makes me think it could be another issue. If you aren't explicitly being told your accounts are banned it could just be a connection issue.
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Kestrel
Posts: 800

Re: account closed

Post#3 » Tue Oct 20, 2026 9:23 am

You were banned for taking possession of stolen accounts.
Sincerely,
Kestrel
Your Temporary Part Time Community Manager - Full Time Developer

Kerobseep2
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Re: account closed

Post#4 » Tue Oct 20, 2026 12:20 pm

Hello,

Thank you for your reply. I would like to clarify a few things regarding my ban.

My mage, my priest, and my hunter accounts are legitimately mine. I created and played these characters myself, and they were not stolen accounts.

I did purchase another account, but at the time of the purchase, I had no idea that it might have been stolen. I did not knowingly buy a stolen account, and I certainly did not intend to break the server's rules.

I understand that account theft is a serious matter, and I respect your decision to protect the community. However, I would kindly ask you to reconsider the ban on my own accounts, as they are mine and were not obtained through theft.

If necessary, I am willing to provide any information I can to help verify my ownership of these accounts. I genuinely enjoy playing on your server, and I would appreciate the opportunity to resolve this situation fairly.

Thank you for your time and consideration.
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Triggianator
Posts: 6
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Re: account closed

Post#5 » Tue Oct 20, 2026 1:08 pm

My man you BOUGHT the account, the fact that it is stolen just amplifies the issue. RESTART, like me.
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Jhonsheperd
Posts: 2
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Re: account closed

Post#6 » Wed Oct 21, 2026 4:48 pm

Hello OctoWoW Support Team,

I am contacting you again because I have not received a further response to my previous support request regarding the closure of my accounts.

I would like to respectfully ask you to review the bans affecting my mage, priest, and hunter accounts.

These three accounts are legitimately mine. I created and played these characters myself, and they were not stolen accounts. I still have access to the email addresses associated with these accounts, and I am willing to provide any information reasonably necessary to help verify my ownership.

I acknowledge that I previously purchased another account. However, at the time of the purchase, I was unaware that the account might have been stolen. I did not knowingly purchase a stolen account.

I understand that account security is important and that your team must investigate potential cases of account theft. However, I would respectfully ask you to distinguish my original accounts from the account I purchased.

My mage, priest, and hunter accounts belong to me, and I would sincerely appreciate an individual review of their ownership history rather than having them remain closed because of their association with another account.

I have invested my own time and effort into these characters, and I genuinely wish to continue playing on OctoWoW. I am not trying to circumvent a ban or avoid your rules. I am asking for a fair review of my original accounts and an opportunity to recover them.

Since I still control the associated email addresses, please let me know if there is a verification procedure I can follow to demonstrate that these accounts are mine.

I have already submitted a previous appeal and would be grateful for a clear response regarding the status of my three original accounts.

Thank you for your time and consideration. I hope we can find a fair resolution to this situation.

Kind regards,
An OctoWoW player
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Kestrel
Posts: 800

Re: account closed

Post#7 » Thu Oct 22, 2026 9:32 am

Unfortunately the fact that the account was stolen has nothing to to with your alt accounts being banned. When participating in RMT all accounts that the owner controls are at risk of being banned.

Banning a bought account isn't much of a punishment, it would be like taking away bought gold instead of banning the account for buying gold.
Sincerely,
Kestrel
Your Temporary Part Time Community Manager - Full Time Developer

Jhonsheperd
Posts: 2
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Re: account closed

Post#8 » Thu Oct 22, 2026 4:43 pm

Hello,

Thank you for your clarification regarding the RMT policy.

I would like to ask one final question to make sure I fully understand my situation.

Does the ban on my accounts mean that I am permanently prohibited from playing on OctoWoW altogether, or does the ban only apply to the accounts that have already been closed?

I would appreciate a clear answer on whether I am still allowed to play on your server.

I would prefer to understand your decision and respect your rules rather than make any assumptions about my situation.

Thank you for your time.
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Defiant
Posts: 366
Forum Reputation: +2 / -55

Re: account closed

Post#9 » Thu Oct 22, 2026 6:12 pm

Jhonsheperd wrote: Thu Oct 22, 2026 4:43 pm
I would appreciate a clear answer on whether I am still allowed to play on your server.

Hey mate, yes you are allowed to create a new account and start fresh. No worries there.
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Kestrel
Posts: 800

Re: account closed

Post#10 » Fri Oct 23, 2026 12:31 am

That is correct, you are allowed to start fresh if you would like to remain on the server. RMT violations in the past should not impact any future accounts that you make.
Sincerely,
Kestrel
Your Temporary Part Time Community Manager - Full Time Developer

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