[FIXED] Lv60 Hardcore character missing after dark portal transfer

[Eroku1]

Update#2
My character has been restored and everything seems to be ok. Thank you Octowow team.

Update#1
I've got an in game ticket response saying it was caused by a new bug and the character should be restored soon.

I got level 60 a few days ago with no announcement, i didn't really care that much and logged off.
A day later, i logged on and went to the dark portal to transfer. I got disconnected and my level 60 character is missing.

[Alshain]

Edit: Issue has been resolved.

I have exactly the same issue.
Transfer took place around 12.00 server time today.

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