The information you have entered is not valid.

Account help, in-game issues, bug reports, and questions for staff.
Elradria
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The information you have entered is not valid.

Post#1 » Wed Oct 14, 2026 5:01 pm

Hello.
I have an issue for like a week.
When I try to login I recieve error: The information you have entered is not valid.
I tried to change password couple of times. It didnt help.
"Your current connection is not on the whitelist." is in profile-overview. But that was not mandatory a week ago as I remember. Seems like login server rejects my requests.
I searched the forum for tips. All other topics have different issues
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